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  Alliance F.A.Q.
What is the Alliance?
Why a collaboration among companies?
What are the goals of the Alliance?
What is the history of the Alliance?
How do I know if my organization fits the Alliance profile?
How can I participate?

What is the Alliance?

The Alliance is a growing group of companies that are collaborating to establish an application performance index called Apdex. These companies have perceived the need to have a clear and consistent way to report on application performance.

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Why a collaboration among companies?

Progress comes in two ways: new technologies or new methods. Through collaboration, the Alliance is able to develop a methodology that has broad applicability to both measurement techniques and enterprise conditions. In today's environment, an open movement reduces the risk of narrow solutions that do not provide lasting value.

Collaboration among many companies on the same goal has the following benefits:

  • The work is by nature open to more input, review, and evaluation that in turn helps make better products.
  • Collaboration leads to a faster pace of improvement across a wider range of products.
  • The specification will be just the first step in a dialogue among enterprises, vendors, consultants, and analysts on how to improve the methodology over time.
  • The Alliance will certify the implementations of members' products to ensure compliance with the specification(s).
  • It is well known that customers place a greater trust in the accuracy and value of reports generated by the products that come out of such a process.
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What are the goals of the Alliance?

The Alliance seeks to define and promote Apdex. The Alliance members are committed to putting this reporting feature into their products. They are further committed to helping enterprises make full use of this capability as a foundation for continuous process improvement in managing the performance of their IT infrastructure. The Alliance's ultimate goal is to ensure that enterprises seeking to align IT with business use Apdex as the gold standard for measuring application performance.

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What is the history of the Alliance?

The Apdex Alliance, headquartered in Charlottesville, Virginia, was founded in 2004 by Peter Sevcik, President of NetForecast, Inc. It currently includes nine companies.

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How do I know if my organization fits the Alliance profile?

The current alliance members have invested resources to make Apdex a success. Additional vendors are encouraged to join. This methodology is applicable to a broad range of products and services. For example, half of the current members are traditional measurement companies, while the other half are performance enhancement vendors. Member companies can shape the future specifications and management methodologies of Apdex.

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How can I participate?

You are encouraged to become part of the Apdex community. There are two ways in which you or your firm can participate.

Apdex User
Companies may implement Apdex reports based on the open specification. If you are already gathering user response time measurements, they can be transformed into the index. You can start analyzing the results off-line in a spreadsheet. There is no fee for using the specification. The alliance members will soon be offering products that calculate the Apdex metric and additionally supply valuable insight into what the values mean and how to improve them. We encourage users to join our mailing list in order to receive updates to the standard and to be notified about new products.

Contributing Member
Companies planning to use Apdex as part of a revenue generating product or service must become a corporate member of the Alliance. Corporate membership includes a fee that supports the work of the Alliance, such as document development, educational outreach, and product certification. Only products that have been certified by the Apdex Alliance as compliant with the Apdex specification may use the Apdex term or logo. Please contact the Alliance for more detailed information on membership.


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