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Service Level Management with Apdex: Webinar Archive

The May 12, 2010 Apdex webinar material is available. Service Level Management (SLM) is the art and science of keeping application services running properly once in production. In this live webinar Peter Sevcik, Executive Director of the Apdex Alliance, described how Apdex works and provides a key performance indicator (KPI) that supports each layer of a successful SLM approach.

Download the presentation handout here.

We thank the 110 people who registered to attend the live event. Their questions prompted interesting discussion that added a lot of value. Please stay tuned for future webinars.

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