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Apdex as a (Key) Performance Indicator

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Metrics and Performance Indicators: A Bibliography

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Service Level Management with Apdex: Webinar Archive

The May 12, 2010 Apdex webinar material is available. Service Level Management (SLM) is the art and science of keeping application services running properly once in production. In this live webinar Peter Sevcik, Executive Director of the Apdex Alliance, described … Read More

Core Apdex Qualities

I’m writing a series of posts about Generalizing Apdex. The previous post contains my plan of attack. This is #2.

Today, the Apdex specification focuses only on application responsiveness. To create a version of the Apdex standard that will apply … Read More